Building a team is one thing, but building an engaged team is another. In this episode of The Great Retention, Kamber sits down with Jessica Dawson, Founder and CEO of J. Dawson Consulting, to talk about the strategies leaders need to better understand their people—and lead with greater intention. Jessica shares why curiosity is one of the most important leadership skills, and why measuring employee engagement is essential for teams that want to improve culture and performance. But as she explains, data alone isn’t enough. Without meaningful dialogue, leaders will never fully understand what drives engagement, loyalty, and trust within their organizations. Kamber and Jessica also explore the growing importance of authentic connection at work, especially as younger generations have lost many of the “third places” that once fostered community outside the office. In a world that feels more digitally connected than ever—but often emotionally disconnected—organizations that create genuine human connection have a major opportunity to strengthen culture and retention. Jessica also dives into the “power of inquiry,” arguing that one of a leader’s most important responsibilities is learning how to ask better questions. If you know your company culture could go deeper, but you’re not sure where to go, this episode is your starting point.
Learn more about Jessica’s work here.
