Healthcare leaders depend on teams that not only adapt—but actually stay—in one of the most demanding industries in the workforce. So, how do they do it? In this episode of The Great Retention, Kamber talks with Ryan Lee, President of Novant Health Greenville Market, to discuss the future of healthcare and what organizations must do to meet the current moment with intention and honesty. Ryan shares why one of the most important leadership skills in healthcare is learning to *truly* listen to your community—both patients and employees—and how customized career pathways can help healthcare professionals grow based on their interests, goals, and stage of life.
Kamber and Ryan also discuss the growing role of AI in healthcare, why the industry is currently less vulnerable to job displacement than many others, and how technology is being used to complement (not replace) human-centered work. The conversation also dives into practical strategies for building culture and wellbeing in high-pressure environments, from wellness rooms and intentional workspace design to leadership rounding, monthly fireside chats, and mission-driven team huddles. At the center of it all is a simple but powerful theme: honest leadership builds teams people want to stay on. If you care about retention, culture, and the future of healthcare leadership, this episode is packed with insight you won’t want to miss.
